This content is intended to help you understand the differences between Google groups, resource calendars and shared accounts.
Users view messages through Groups interface which displays messages as discussion forums
No sharing limitations, unlimited number of users subscribed to the collaborative inbox
Can send as the Group email address
Has moderation - can have a moderator get messages first then release to group or "assign" to individual group member via manual process. Multiple moderators can be assigned.
No license fee associated, no limit to how many can be setup
How do I access my Google Groups?
While in Google Mail, click on the app selector and select the Groups app.
User account that is delegated to multiple people
Can migrate data from existing shared mailbox to Google shared account
Can have labels and all other functionality of individual mailboxes
A single Gmail account supports up to 1000 delegates. With typical use, 40 delegated users can access a Gmail account at the same time.
Can have shared calendar associated with the shared account
License fee associated just as with individual user accounts
How do I access my Shared Account?
1. Click on your user profile icon in the top right corner of your screen. This icon will either have your profile picture or the first initial of your name.
2. In the drop-down menu that appears, you will see any accounts listed that have been delegated to you (followed by the word "(delegated)" after the email address.
Note, if you have a lot of shared accounts, you may need to use the scrollbar on the right to view them all.