Delegate access. A Google shared account is where people are delegated access and provides the same functionality as is available in your user account for mail and calendaring.
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How do I access my Shared Account?
1. Click on your user profile icon in the top right corner of your screen. This icon will either have your profile picture or the first initial of your name.
2. In the drop-down menu that appears, you will see any accounts listed that have been delegated to you (followed by the word "(delegated)" after the email address.
Note, if you have a lot of shared accounts, you may need to use the scrollbar on the right to view them all.
The shared (delegated) account will open in a new tab or window. It will look just like another inbox but will not include chat, labs, access to account settings, themes, or access to apps beyond mail and calendar.
Tip: To help differentiate between your individual mail account from your shared/delegated mailbox, add a theme (color) to your own @iowa.gov account.
My shared account does not have a calendar.
If you need a calendar associated with your shared account, please submit a request to the State of Iowa Service Desk and include the email address of your shared account.
I no longer need access to a shared account.
Submit a request to the State of Iowa Service Desk and include the email address of the shared account you no longer require access to.
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