Embedded Files
The goal of the DOM DoIT and the Governor's Office is to enable staff to access their emails from anywhere. You can conveniently stay connected to your State of Iowa Google account on your mobile device. To enroll or reset your mobile device, use this page as a guide.
ManageEngine - Mobile Device Management
ManageEngine - Mobile Device Management
AGENCIES ONLY: DOC, ED, DIAL, and OCIO Legacy
Dom DoIT is transitioning to a new Mobile Device Management system called ManageEngine. If you have received a new or replacement mobile device and are employed by any of the agencies listed above, please follow the ManageEngine Enrollment written instructions below.
ManageEngine MDM iOS Instructions Coming Soon
Google - Mobile Device Management
Google - Mobile Device Management
Dom DoIT is currently in the process of transitioning to a new Mobile Device Management system called ManageEngine. However, your agency has not yet been set up in the new system. As a result, your agency is still using Google as your Mobile Device Management (MDM). To connect your Android or iOS device to your State of Iowa Google account, you can follow the instructions provided below. Please note that these instructions are intended to provide guidance and may not be step-by-step instructions due to variations in devices.
Android Set Up Mobile Instructions
Google - Mobile Device Management
Android Set Up Mobile Instructions
Google - Mobile Device Management
iOS Set Up Mobile Instructions
Google - Mobile Device Management
iOS Set Up Mobile Instructions
Google - Mobile Device Management
Reset Mobile Instructions
Reset Mobile Instructions
Android Factory Reset Mobile Instructions
Android Factory Reset Mobile Instructions
Depending on the specific model of your phone, the how to perform a factory reset instructions below may be slightly different.
Samsung Devices
Navigate to Settings
Tap General Management
Tap Reset
Tap Factory Data Reset
Google Pixel Devices
Navigate to Settings
Tap System Advanced Reset
Tap Reset Options
Tap Erase all data (factory reset)
There are various models and operating systems, please do a Google Search "reset to factory __________". Example: Reset to Factory Galaxy A50".
iOS Factory Reset Mobile Instructions
iOS Factory Reset Mobile Instructions
iOS Devices
Navigate to Settings
Tap General
Tap Transfer or Reset iPhone
If asked, enter your passcode or Apple ID password
Tap Erase All Content and Settings
Confirm that you want to erase your device
Additional Resources:
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